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The Braider Experience
Discover how Hare empowers braiders, locticians, and stylists to grow their business, manage appointments, and connect with clients securely through our professional directory.
Profile Setup: Get Discovered
Create your professional braider profile in minutes. Showcase your expertise, styles, and pricing to attract clients in your area.
- Upload portfolio images to showcase your best work
- Set your service offerings with customized pricing
- Share your experience, specialties, and professional bio
- Display your location with precise service area options
- Choose your availability to match your schedule
- Connect your Stripe account for secure payments
Setup Process:
- Create your account and verify your email
- Complete your profile with personal and business details
- Set up your services and pricing structure
- Upload portfolio photos to showcase your skills
- Set your availability calendar
- Connect your Stripe account for secure payments
Dashboard: Your Business at a Glance
The braider dashboard gives you a comprehensive overview of your business with real-time updates on appointments, payments, and client interactions.
- See upcoming appointments and pending booking requests
- View earnings and payment history through Stripe integration
- Navigate to all features through the intuitive sidebar
- Receive important notifications and alerts about your business
- Manage your availability calendar with simple drag-and-drop
- Communicate with clients through the in-app messaging system
Welcome back, Ashley!
Upcoming Appointments
View AllEarnings Summary
Pending Requests
2 NewDashboard Features:
- Overview: Quick view of upcoming appointments and important alerts
- Appointments: Manage confirmed and pending bookings in one place
- Availability: Set your working hours with an intuitive calendar interface
- Payments: Track earnings and connect your Stripe account
- History: View past appointments and client information
- Settings: Customize notification preferences and account details
Calendar & Availability: Control Your Schedule
Easily manage when you're available for bookings with our intuitive calendar interface. Set your working hours, block off personal time, and maintain full control over your schedule.
- Create availability slots with simple click and drag functionality
- View confirmed appointments alongside your availability
- Copy availability patterns from one week to the next
- Receive automatic SMS and email appointment reminders
- Clear entire weeks or specific time slots as needed
- Flexible schedule management that fits your lifestyle
Managing Your Calendar:
- Click and drag on the calendar to create availability slots
- Edit existing slots by dragging their edges or clicking to delete
- Use the "Copy to Next Week" button to quickly replicate your schedule
- Clear individual slots or entire weeks as needed
- View confirmed appointments overlaid on your availability
Appointment Management: Streamlined Booking
Manage client appointments with ease. Review and confirm booking requests, view client details and preferences, and maintain a complete record of your client interactions.
- Review and confirm pending appointment requests
- View client details including inspiration photos
- Send direct messages to clients through Hare
- Reschedule appointments when necessary
- Mark appointments as completed for your records
- Build a client history for personalized service
Appointment Process Flow:
- Client makes a booking request and pays 30% deposit
- You receive notification of the pending request
- Review client details and inspiration photos
- Confirm or decline the appointment request
- Remainder payment is charged automatically 24 hours before appointment
- After service, the appointment is marked complete in your history
Payments: Secure and Seamless
Get paid for your services with secure payment processing through Stripe. Track earnings and manage your revenue through Hare.
Transparent Payment Processing
- Connect your Stripe account in just 10 minutes
- Receive payments directly to your bank account
- Daily payouts with funds typically arriving in 1-2 business days
- Track all earnings and transaction history in your dashboard
- No monthly subscription fees - only pay when you get paid
How Fees Work - Example: $200 Service
Client Pays:
You Receive:
Payment Timeline:
- Client books and pays 30% deposit → You receive 30% of your earnings
- You confirm the appointment → Deposit becomes non-refundable
- 24 hours before appointment → Client charged remaining 70%
- After appointment → Full payment in your bank (1-2 days)
Stay Connected with Clients
Communicate seamlessly with your clients through our integrated messaging system.
In-App Messaging
- Chat directly with clients for all confirmed appointments
- Share updates, answer questions, and coordinate details
- Receive SMS notifications when you get new messages
- All conversations are saved for your records
- Messages are appointment-specific for easy organization
When to Use Chat:
- Coordinate arrival times and parking details
- Discuss style preferences or changes
- Send appointment reminders
- Answer client questions about preparation
- Build rapport and provide excellent service
Grow Your Business
Use our built-in marketing tools to attract new clients and showcase your work.
Profile Management
- View Profile: See exactly how clients view your public profile
- Share Profile: Send your profile link via email or SMS to potential clients
- Portfolio Gallery: Upload high-quality photos to showcase your best work
- Service Listings: Display all your styles with clear pricing
Send your braider profile link to prospective clients via email or SMS.
Marketing Best Practices:
- Keep your profile photos updated with recent work
- Share your profile link on social media
- Add your profile link to business cards
- Respond quickly to booking requests
- Maintain competitive pricing for your area
Cancellation & No-Show Policies
Understand how our policies protect you and ensure fair treatment for both braiders and clients.
Cancellation Policy
- Client Cancellations: The 30% deposit is non-refundable once you confirm the appointment
- Remainder Refunds: Clients receive tiered refunds based on cancellation timing:
- 100% refund if cancelled 24+ hours before
- 75% refund if cancelled 12-24 hours before
- 50% refund if cancelled 6-12 hours before
- 25% refund if cancelled 3-6 hours before
- No refund for less than 3 hours notice
No-Show Protection
- Mark appointments as "no-show" when clients don't arrive
- You keep the entire deposit - no refunds for no-shows
- Client is automatically notified of the no-show status
- Protects your time and compensates for lost bookings
You're Protected Against No-Shows
When a client doesn't show up for their appointment:
Important Policy Notes:
- Always confirm appointments promptly to secure the deposit
- Document any client communication about cancellations
- Wait at least 15 minutes past appointment time before marking as no-show
- Hare handles all refund processing automatically
Client Experience: How Clients Find You
Get a glimpse of the client's journey on Hare - from discovering your profile to booking an appointment and providing feedback after service.
- Clients can discover you through location or style-based searches
- Your portfolio photos and reviews help clients make decisions
- Clients select specific styles and upload inspiration photos
- Secure payment processing with partial deposit upfront
- Automated reminders to reduce no-shows
- Post-service reviews to build your reputation
Find
Search by style or location
Book
Select style, time & pay deposit
Confirm
Braider approves request
Pay
Remainder charged before appointment
Review
Rate & review service
Client Benefits
The Client Journey:
- Client creates an account and searches for professionals by location or style
- They browse profiles, viewing your portfolio and reviews
- Client selects your service, chooses an available time slot, and uploads inspiration photos
- They pay a 30% deposit to confirm the booking request
- You receive the request and confirm the appointment
- Client receives confirmation and appointment details
- 24 hours before the appointment, the remaining 70% is automatically charged
- After the appointment, client is prompted to leave a review
Ready to Grow Your Braiding Business?
Join Hare today and start connecting with clients looking for your expertise.
Sign Up as a BraiderNo subscription fees - only pay when you get paid.
Quick Start Guide
Get started on Hare in just a few simple steps and begin accepting appointments today!
Your Path to Success:
- Create Your Account
- Sign up as a braider
- Verify your email address
- Log into your dashboard
- Complete Profile Setup
- Upload a professional profile photo
- Write your bio and experience
- Add your service location
- Add Your Services
- List all styles you offer
- Set competitive prices
- Add service options (length, etc.)
- Upload Portfolio Photos
- Show your best work
- Include various styles
- Use high-quality images
- Connect Stripe Account
- Click "Connect with Stripe"
- Complete identity verification
- Add your bank account
- Set Your Availability
- Use the calendar to add available times
- Set recurring weekly schedules
- Block out personal time
- Share Your Profile
- Send profile link to existing clients
- Share on social media
- Add link to business cards
- Start Accepting Bookings!
- Respond promptly to requests
- Use chat to communicate
- Build your client base
Ready to Get Started?
Join Hare today and start growing your braiding business!
Sign Up NowSetup takes less than 30 minutes!
Frequently Asked Questions
Get answers to common questions about joining and using Hare.
There is no cost to join Hare. We only charge a 6.5% service fee when you receive payment from a client. The client pays 6.5% plus NYC sales tax (4.5%). There are no monthly subscriptions, no setup fees, and no hidden charges.
You'll connect your bank account through our secure Stripe integration. When clients book with you, they pay a 30% deposit, and the remaining 70% is charged 24 hours before the appointment. These payments are deposited directly to your bank account, typically within 1-2 business days.
You can still accept bookings! Payments will be held by Hare until you complete your Stripe account setup. Once your account is ready, you'll receive all your pending payments.
When a client books an appointment, it enters a "Pending" status awaiting your approval. You'll receive a notification and can review the request in your dashboard. Once you approve it, the appointment becomes "Confirmed" and the client's deposit becomes non-refundable. The remaining balance is automatically charged 24 hours before the appointment.
Once you confirm an appointment, the client's 30% deposit becomes non-refundable. For the remainder payment (70%), clients receive tiered refunds based on when they cancel:
- 100% refund of remainder if cancelled 24+ hours before appointment
- 75% refund of remainder if cancelled 12-24 hours before appointment
- 50% refund of remainder if cancelled 6-12 hours before appointment
- 25% refund of remainder if cancelled 3-6 hours before appointment
- No refund for cancellations with less than 3 hours notice or no-shows
Yes, all earnings through Hare are reportable income. Stripe will provide you with 1099-K forms for tax filing purposes if you meet reporting thresholds. Hare handles the collection and remittance of NYC sales tax (4.5%) for all services.
Complete your profile with high-quality photos, detailed service descriptions, and competitive pricing. Respond promptly to booking requests and encourage satisfied clients to leave reviews. Hare will help match you with clients looking for your specific styles and location.
Still Have Questions?
We're here to help you succeed on Hare.
Contact SupportOur team typically responds within 24 hours.
Simple, Transparent Pricing
No monthly fees or subscriptions - only pay when you get paid.
Service Fee
The service fee is 13% of the total style price, split evenly between you and the client (6.5% each). Your fee is applied only when you receive payment.
- No monthly subscription
- No setup fees
- No hidden charges
- Client pays 6.5% and you pay 6.5%
- Keep 93.5% of your set booking price
- Daily payouts to your bank account
- Funds typically arrive within 1-2 business days
Payment Breakdown Example
Funds are deposited directly to your bank account through your connected Stripe account. Typical payout time is 1-2 business days after the transaction.